SERVICE POLICY
Service Policy
This policy describes availability, fair use, support, and operational expectations for LatteCode.
Last updated: June 19, 2026
Availability
LatteCode is operated as a best-effort gateway. Upstream model outages, account capacity, network conditions, or maintenance may affect availability.
Fair use
Rate limits, concurrency controls, and account pool policies may be applied to protect platform stability and fair access for all users.
Model and provider access
Supported models, protocols, and provider routes may change as upstream platforms update their APIs, pricing, or access requirements.
Support
For incidents, billing questions, or access issues, email [email protected] with your account email and relevant request details.